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ZoozoobS

Terms of Service

1. Purpose

These Terms set out the rights, obligations and responsibilities of ZoozoobS (Zoozoobs Studio, the “Company”) and users, and other necessary matters, regarding the use of the mobile apps and related services provided by the Company (the “Service”).

2. Definitions

  1. “Service” means the apps provided by the Company, 10 Daily: JLPT Japanese Vocab, Greek Myth Quiz and Little Clocky, and related services.
  2. “User” means anyone who uses the Service under these Terms.
  3. “App store” means a mobile marketplace where apps can be downloaded and paid for, such as the Apple App Store or Google Play.
  4. “Paid service” means a service used by paying through an app store, including paid app purchases, subscriptions and in-app purchases.
  5. “Subscription” means a paid service that is charged automatically for each billing period.
  6. “Virtual goods” means digital items used inside the Service, such as gems, coins and items.
  7. “Account” means the user identity created through social login (Google, Apple) to sync learning records across devices.

3. Posting and Amendment of the Terms

① The Company posts these Terms on the website (zoozoobs.com) or in the app so that users can easily find them.

② The Company may amend these Terms to the extent that it does not violate applicable laws, including the Act on the Regulation of Terms and Conditions, the Act on the Consumer Protection in Electronic Commerce and the Content Industry Promotion Act.

③ When amending the Terms, the Company announces the effective date and the reason for the amendment at least 7 days before the effective date. Changes that are unfavorable to users are announced at least 30 days in advance and notified individually, for example through an in-app notice.

④ If the Company clearly states in the notice under paragraph ③ that users who do not object before the effective date will be deemed to have agreed, and a user does not expressly object, the user is deemed to have agreed to the amended Terms. Users who do not agree may stop using the Service and cancel their subscription.

4. Matters Not Covered

Matters not covered by these Terms, and the interpretation of these Terms, are governed by applicable laws, the policies of the app stores and the Content User Protection Guidelines of Korea.

5. Formation of the Agreement

① The agreement is formed when a user installs the app, agrees to these Terms and uses the Service.

② 10 Daily can be used without an account. Users who want to sync learning records across devices can create an account through social login.

③ If a minor purchases a paid service without the consent of a legal representative, the minor or the legal representative may cancel the purchase.

6. Provision, Changes and Suspension of the Service

① The Company aims to provide the Service 24 hours a day, every day of the year. The Service may be suspended temporarily for unavoidable reasons such as maintenance, replacement of equipment or outages.

② The Company may change the Service for operational or technical reasons, and announces important changes that are unfavorable to users in advance.

③ If the Company ends a paid service, it announces this at least 30 days before the end date and compensates or refunds any remaining paid period in accordance with applicable laws, the Content User Protection Guidelines and app store policies.

7. Paid Services

① The Company provides the following paid services:

  1. 10 Daily: Premium subscription (monthly), Premium lifetime pass, gem packs
  2. Greek Myth Quiz: in-app items such as coins and ad removal
  3. Little Clocky: paid app

② The type, price and period of use of each paid service are shown on the app store product page and on the in-app purchase screen. Withdrawal is governed by Article 10.

8. Payment

① Payments for paid services are made through the payment methods and policies of the user’s app store, and are charged to the app store account when the purchase is confirmed.

② The Company does not collect or store payment details such as card numbers.

9. Subscription Renewal and Cancellation

① Subscriptions renew automatically on the same terms unless auto-renewal is turned off at least 24 hours before the end of the current period. The fee for the next period is charged within 24 hours before the current period ends.

② Users can cancel a subscription at any time in the subscription settings of their app store.

③ After cancellation, users can continue to use paid features until the end of the period they have already paid for.

④ If a subscription price increases, the Company or the app store will notify users in advance and obtain any required consent in accordance with applicable laws and app store policies.

⑤ Deleting an account or the app does not cancel a subscription. Subscriptions must be cancelled separately in the app store.

⑥ If a subscription includes a free trial, the following apply. The length of the trial and the price after the trial are shown on the in-app purchase screen and the app store payment screen.

  1. When the free trial ends, it automatically converts to a paid subscription and the subscription fee is charged.
  2. If the user cancels in the app store at least 24 hours before the free trial ends, no fee is charged.
  3. Under app store policies, a free trial may be limited to once per app store account.

10. Withdrawal and Refunds

① Users may withdraw from a purchase of a paid service within 7 days of the purchase date.

② However, under Article 17(2) of the Act on the Consumer Protection in Electronic Commerce, withdrawal may be limited in the following cases. The Company states this limitation in these Terms, which are available on the website (zoozoobs.com) and from the Premium screen in the app, and takes the measures required by Article 17(6) of the same Act, such as offering a free tier, a free trial and product information.

  1. Virtual goods and paid apps that are used or start to be used immediately upon purchase
  2. Subscriptions and passes whose use has begun
  3. For divisible digital content, the portion that has already been provided (the portion not yet provided is excluded)

③ Users can request withdrawal and refunds directly through the refund process of the app store where they paid:

  1. Apple App Store: request at Apple’s Report a Problem page (reportaproblem.apple.com)
  2. Google Play: select the order in Google Play order history and request a refund

④ If a user requests withdrawal from the Company by email (contact@zoozoobs.com), the Company processes the refund to the extent permitted by app store policies or explains how to request it from the app store.

⑤ If a user cannot use a paid service due to the Company’s fault, the Company compensates or refunds the user in accordance with applicable laws and the Content User Protection Guidelines.

11. Virtual Goods

① Virtual goods can be used only within the app in which they were obtained, and cannot be exchanged for cash or transferred to other users.

② Virtual goods purchased with money can be withdrawn under Article 10. Virtual goods given free of charge, such as event rewards, are not eligible for refunds.

12. Accounts

① Users are responsible for managing their social login account information.

② Users can delete their account at any time directly in the app under Settings → Delete Account, or request deletion by email (contact@zoozoobs.com). Synced learning records cannot be recovered after the account is deleted.

13. Notifications

① If the user allows notifications on the device, the app shows study reminders scheduled on the device.

② Service notices are announced in the app or on the website.

③ Users can turn off study reminders at any time in the app or in device settings.

14. Obligations of the Company

① The Company complies with applicable laws and these Terms and makes efforts to provide the Service reliably.

② The Company protects users’ personal information in accordance with its Privacy Policy.

③ The Company handles users’ opinions and complaints about the Service promptly when they are found to be justified.

15. Obligations of Users

① Users must not:

  1. Use the Service or obtain virtual goods or game scores by abnormal means such as hacking, reverse engineering or exploiting bugs
  2. Copy, distribute or commercially use the Service’s content without the Company’s consent
  3. Use another person’s account
  4. Impersonate others, or use a nickname containing profanity, obscene or hateful expressions
  5. Engage in any other conduct that violates applicable laws

② If a user engages in any conduct listed in paragraph ①, the Company may change or delete the nickname or game score record and may restrict use of related features such as the ranking.

Copyright and other intellectual property rights in all content of the Service, including word data, example sentences, audio, images, characters and quizzes, belong to the Company or the rightful owners. Users may use the Service only for personal, non-commercial purposes.

17. Limitation of Liability

① The Company is not liable for damages that occur without its fault, such as natural disasters or outages of app stores or telecommunications providers.

② The Company does not guarantee learning outcomes, such as passing an exam, from using the Service.

③ Notwithstanding paragraphs ① and ②, the Company is liable for damages caused by its intentional misconduct or gross negligence.

18. Dispute Resolution and Jurisdiction

① The Company receives and handles user complaints by email (contact@zoozoobs.com).

② If a dispute arises regarding the use of the Service, users may apply for mediation to organizations such as the Content Dispute Resolution Committee (www.kcdrc.kr) or the Korea Consumer Agency (www.kca.go.kr).

③ These Terms are governed by the laws of the Republic of Korea, and lawsuits between the Company and users are filed with the competent court under the Civil Procedure Act.

Addendum

These Terms are effective from October 15, 2026 (announced September 15, 2026). If the Korean and English versions differ, the Korean version prevails.

The previous terms (English Subscription Terms, effective April 29, 2026) apply until October 14, 2026.

Business Information

  • Company Name: ZoozoobS (Zoozoobs Studio)
  • Contact Person: MyungHwan Cho
  • Email: contact@zoozoobs.com